web 3 humanitarian
biometric humanitarian aid

L20 is F4ID’s first product. It is a digital supply and payment platform, which enables local suppliers and service providers to provide essential goods and services to households in last mile environments.

A representative from the household is given an L20 QR key (often linked to their biometrics). The function of the key is dependent on desired programme outcomes (e.g. nutrition, education, healthcare).

nutrition programme


Aid recipients are given a QR key which allows them to select goods from their local merchant. Local merchants are paid by the NGO within seven days.

humanitarian education


Students/Teachers are given QR keys in the form of a pass. Scanning the QR verifies attendance, unlocking learning materials and school meals for the student, and a salary allowance for the teachers.

humanitarian healthcare


Patients/Medical staff are given QR keys in the form of a pass. Scanning the QR verifies attendance, unlocking consultations and treatments for the patients, and a salary allowance for the medical staff.

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L20 is unique as it does not collect or store any personal information. When a new person is enrolled, an encrypted pseudonymous biometric key is created. The biometric key is assigned value by the NGO and becomes a “store of value” to be used by local merchants.

How L20 supports...

Non-governmental organizations

Enables NGOs to deliver humanitarian assistance using QR keys & track the goods/services selected by QR key holders. Programmes can be customised to suit household needs e.g. nutrition, education, and healthcare.

charity app

L20 Portal

aid app
biometric aid
track aid delivery programme


Gives QR key holders the freedom of choice whilst remaining anonymous. Biometric verification is used to verify someone through their biometric features, not their identity. This means absolute anonymisation of persons receiving L20 assistance and a reduced risk of aid diversion. (Depending on the context biometric verification may not be needed.)


Allows local merchants to increase their sales by offering their goods/services to L20 QR keys holders. Smaller merchants who would not normally be able to work with NGOs are given the opportunity.

humanitarian supply chain

L20 Merchant app features

How it works

Easy to set up, contributing to the reduction in transactional costs, making the use of donor funds more efficient. Cloud based and deployable anywhere, with no hardware costs.



F4ID provides an L20 QR key to a biometrically enrolled beneficiary.



On behalf of the Merchant, F4ID sends invoices to the NGO. F4ID leverages Enterprise Resource Planning to create automatic payment files.



NGOs tracks supplies/adopts SMART programming. SMART allows NGOs to use data analytics to assess and refine their programmes.



Beneficiary uses the QR key to receive goods/services from local merchants upon successful biometric verification.



The NGO releases funds to the Merchant. All Merchants are subjects to KYC verification prior to being onboarded to L20.

Specify - programme objectives
Measure - what is supplied to households
Analyse - the data produced by L20
Refine - the programme to improve its effectiveness
Track - efficacy of revised programme

Email us:  info@f4id.org

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