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L20 is F4ID’s first product. It is a digital supply and payment platform, which enables local suppliers and service providers to provide essential goods and services to households in last mile environments.
A representative from the household is given an L20 QR key. The function of the key is dependent on desired programme outcomes (e.g. nutrition, education, healthcare).

Nutrition
Aid recipients are given a QR key which allows them to select goods from their local supplier. Local suppliers are paid by the non-governmental organisation (NGO) within seven days.

Education
Students/Teachers are given QR keys in the form of a pass. Scanning the QR verifies attendance, unlocking learning materials and school meals for the student, and a salary allowance for the teachers.

Healthcare
Patients/Medical staff are given QR keys in the form of a pass. Scanning the QR verifies attendance, unlocking consultations and treatments for the patients, and a salary allowance for the medical staff.
How L20 supports...
Non-governmental organizations
Enables NGOs to deliver humanitarian assistance using QR keys & track the goods/services selected by QR key holders. Programmes can be customised to suit household needs e.g. nutrition, education, and healthcare.

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QR key holders
Gives QR key holders the freedom of choice whilst remaining anonymous. Our anonymisation technology is used to verify QR key holders without knowing their identity. QR key holders do not require identity documentation, mobile phones or bank accounts to receive assistance.
Suppliers
Allows local suppliers to increase their sales by offering their goods/services to L20 QR keys holders. Smaller suppliers who would not normally be able to work with NGOs are given the opportunity.
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L20 Supplier app features

Select and edit items
Suppliers can choose which items they want to offer to people, set a price and a description.

Scan QR Keys and items
The QR keys can be scanned with the phone camera.

Confirm entitlement
Each L20 QR key has a unique owner who can be biometrically confirmed, ensuring their anonymity.

Search for programmes
Suppliers have the option to apply to multiple programmes.

See transactions history
Keep track of the transactions made, filter and select them to see more details.

Track earnings
Browse through the payment history and see paid and pending transactions.
How it works
Easy to set up, contributing to the reduction in transactional costs, making the use of donor funds more efficient. Cloud based and deployable anywhere, with no hardware costs.
STEP
01
F4ID provides an L20 QR key to a biometrically enrolled individual.
STEP
03
On behalf of the Supplier, F4ID sends invoices to the NGO. F4ID leverages Enterprise Resource Planning to create automatic payment files.
STEP
05
NGOs tracks supplies/adopts SMART programming. SMART allows NGOs to use data analytics to assess and refine their programmes.
STEP
02
Individual uses the QR key to receive goods/services from local suppliers upon successful biometric verification.
STEP
04
The NGO releases funds to the Supplier. All Suppliers are subjects to KYC verification prior to being onboarded to L20.
Specify - programme objectives
Measure - what is supplied to households
Analyse - the data produced by L20
Refine - the programme to improve its effectiveness
Track - efficacy of revised programme
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